Software that fits into how your business already works

Practical applications with AI built in - designed to remove friction, not add complexity.

Trusted by Growing Businesses

Companies we've worked with

Kite.Site
BetterLabs
Vendaly
KNKT
West-Sure
ScriptoAI
Purple Circle Financial Services

What Extensa Does

Extensa builds software and implements tools that help businesses improve how they operate.

Most of the work involves introducing practical applications - often with AI - that fit into existing systems and workflows without requiring replacement or disruption.

The software handles specific problems: reducing manual work, connecting disconnected tools, or improving visibility across processes.

It sits alongside what already exists, rather than replacing it.

How We Approach Software and AI

Software is a tool, not a transformation

Businesses already have systems that work. The goal is to reduce effort, not rebuild everything.

We focus on practical improvements: removing manual steps, connecting existing tools, or applying AI where it reduces time or improves accuracy.

AI as a capability, not a strategy

AI is useful where it fits: reading documents, handling repetitive inquiries, or extracting patterns from data.

It's applied selectively, inside specific workflows, where it removes effort without adding new complexity.

The focus stays on the work being done, not the technology doing it.

Building for how things actually work

Software that doesn't match how people work creates more problems than it solves.

The tools we build reflect actual workflows, existing systems, and the way teams currently operate - with adjustments made where they improve outcomes, not for the sake of change.

Recent Work

Examples of how software fits into existing operations

Operational add-on

Replaced a spreadsheet-heavy process with a small internal tool that handles data validation and workflow tracking automatically.

AI-assisted workflow

Introduced AI document review into an existing compliance process, reducing manual review time while maintaining oversight.

System integration

Connected three disconnected tools into a single workflow, eliminating manual data syncing and improving visibility.

Custom web application

Built a client portal that integrates with existing systems, providing real-time status updates without replacing core infrastructure.

How We Typically Work

Extensa's work usually falls into one of these patterns:

Operational add-ons

Lightweight tools that sit alongside existing systems.

These applications handle specific tasks - processing forms, managing inquiries, tracking internal workflows - without requiring changes to core systems.

They reduce manual work and improve reliability without disruption.

Examples

  • A form processor that extracts data and updates records automatically
  • An internal tool that tracks workflow status across multiple systems
  • A lightweight application that handles customer inquiries without human input

AI-assisted workflows

AI applied inside existing processes where it reduces effort or improves speed.

This might involve document processing, responding to common questions, or extracting information that would otherwise require manual review.

The AI is used where it fits, not everywhere.

Examples

  • Document reading that extracts invoice data and validates it against existing records
  • A system that drafts responses to common inquiries based on previous answers
  • Pattern recognition that flags unusual activity for review

System integration and glue

Connecting tools and workflows that don't talk to each other.

This work reduces handoffs, eliminates manual syncing, and improves visibility across disconnected systems.

It's about making existing tools work together, not replacing them.

Examples

  • Syncing data between a CRM and an inventory system without manual updates
  • Connecting booking tools to internal scheduling systems
  • Creating a single view of customer information across multiple platforms

Our Process

1

Initial conversation

We discuss the problem, understand the current workflow, and identify where software might help.

This conversation is exploratory - there's no pressure to commit to anything.

2

Practical assessment

If the work makes sense, we map the existing process, identify friction points, and propose a practical approach.

The focus is on what fits, not what's possible.

3

Implementation

We build the tool, integrate it with existing systems, and ensure it works as expected in actual conditions.

Training and documentation are included.

4

Ongoing adjustment

Software often needs refinement as it's used. We stay involved to address issues, make improvements, and ensure the tool continues to work as the business evolves.

Ready to discuss your workflow?

No pressure, no sales process. Just a straightforward conversation about whether software might help.

Get In Touch

Client Testimonials

"Michael and his team redesigned our website from scratch in under two weeks, exactly as we asked. Clean, fast, and nailed the details without endless back and forth. Couldn't have asked for a better job."

Francois

EPCA

"Extensa's professionalism and continual communication from the outset of their project work with us was outstanding. They delivered a fantastic product and were entirely transparent throughout the process. The quality of work is excellent and is delivered in efficient time. Their ability to understand the intentions and values of the companies they work with, and how the product should ultimately reflect this is first class."

Will

Nectar

"Working closely with Michael over an 8-month prototype project gave me deep appreciation for his curiosity, communication skills, problem-solving abilities, and technical development expertise. He asks the right questions, keeps everyone in the loop, and tackles challenges with both creativity and solid technical execution. If I had to choose a developer to be in the trenches with on a difficult project, it would always be Michael."

Dave

BetterLabs

Start a Conversation

If you're dealing with manual work that could be reduced, systems that don't connect, or workflows that feel inefficient, we can discuss whether software might help.

The conversation is straightforward - no pressure, no sales process.

Discuss your workflow

Describe what's not working or what's taking too much time.